Returns & Exchanges

At Kahuna Spa, we want you to be completely satisfied with your beauty and wellness purchases. If a product does not meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer concierge team via email with your order number and the reason for the return to receive a Return Authorization.

  • 2.
    Prepare the Package

    Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

  • 3.
    Ship to Kahuna Spa

    Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our specialists inspect the returned items, we will process your refund to the original payment method within 5 to 7 business days.